FAQs

Can I pick up my item today?

Same‑day pickup may be available. While not every item listed online is stored in our showroom, they are stored in our warehouse and brough in 1-2 times per week.

What is your exchange policy?

Please follow the link, here. If you have any questions about eligibility or timelines, feel free to reach out—we’re here to help.

What are your showroom hours?

Our hours are updated daily on instagram. If you need to visit outside of the posted times, email us at westlacasita@gmail.com and we’ll gladly work with you to find a time that fits your schedule.

Delivery 

Yes. Delivery starts at $70, with final cost determined by distance, size of the item, and the number of movers required. Standard delivery includes drop‑off at the specified location.


Can I get this assembled?


Absolutely. Assembly is available and billed hourly, depending on the product and the labor involved. Many pieces arrive fully assembled—check the product description for details.

Do you offer White Glove Service?

Yes. Our White Glove Service includes delivery, in‑home placement, assembly, and removal of all packaging. Pricing varies based on the item, labor required, and time spent.